A quick reference guide. If in doubt, we encourage you to refer to your Members Handbook which offers a full outline of everything you need to know.

Membership entitles you to:

360 RESERVE

  • Entry to all sporting events at Westpac Stadium, with the exception of Internationally Significant Events (as defined in the Membership Rules).
  • Choose a permanent reserved seat in the Stadium bowl for all sporting events.
  • Admission to the Basin Reserve for cricket events without charge. Admission to the R A Vance Stand and the Long Room without charge for cricket events, subject to seating capacity and availability.
  • Enjoy reciprocal rights benefits at other stadia around New Zealand and Australia (subject to change).
  • Transfer your Member's card to someone else for an event.
  • Access to the Members’ Facilities during opening hours on event days*.
  • Option to purchase a guest package for selected events (when available).
  • Purchase a casual event day guest pass (when available) to invite guests into the Members’ Facilities (entry ticket to be purchased separately per event).
  • Priority booking rights for non-sporting events and Internationally Significant Events when made available at the discretion of the event promoter**.

LOUNGE PASS

  • Entry to all sporting events at Westpac Stadium on purchase of an entry ticket, with the exception of Internationally Significant Events (as defined in the Membership Rules). 
  • Transfer your Member's card to someone else for an event.
  • Access to the Members’ Facilities during opening hours on event days*.
  • Option to purchase a guest package for selected events (when available). 
  • Purchase a casual event day guest pass (when available) to invite guests into the Members’ Facilities (entry ticket to be purchased separately per event).
  • Priority booking rights for non-sporting events and Internationally Significant Events when made available at the discretion of the event promoter**.


* The Trust reserves the right in its absolute discretion to alter, vary, reduce or increase any of the Members’ Facilities, whether permanently or temporarily, and will use all reasonable efforts to notify Members of such changes to the Members’ Facilities.
** Details of any priority booking offers will be advised in advance via email or letter update, including the number of tickets that may be purchased per Member.

    Membership cards

    Your membership card allows you to enter the Stadium via the Members' entrance on event days (Lounge Pass holders also require a valid entry ticket):

    • Members must wear their cards visibly at all times when in the Member lounges.
    • Members must keep the Westpac Stadium printed lanyard attached to the membership card at all times while in the Stadium grounds.  It is not permitted for members to replace the lanyard with their own lanyard.
    • From time to time you may be asked to present your card to check its validity. We ask for your cooperation with these random checks.
    • If you lend your card to someone for an event, it is important that they return it to you afterwards.

    Please report lost cards to the Membership Manager. Replacement cards take up to two weeks and are at the cost of the member. For replacement fees, please enquire

    Bringing guests?

     

    Where possible, we will offer members the opportunity to bring guests to events at the Stadium. However, to ensure everyone's safety and comfort the number of guest packages available will usually be limited (one per membership held, subject to availability).

    The cost of guest packages will vary from event to event, and will be advised in our regular email communications, plus keep an eye on your regular member email updates.

    Formal dining (when available) and guest packages will be sold through the Members' Booking Line:

    • Telephone: 0508 MEMBER (0508 636 237) weekdays between 9am and 5pm
    • Or log on to Memberlink to make your bookings online

    Please remember that it is the responsibility of members to ensure that their guests are aware of the lounge dress code and behaviour standards. Please note that guests require their own event ticket for entry to the Stadium when guest passes are available for members to purchase.

    Booking meals?

    Members have the option to book formal dining in the Members Gallery. Sales periods differ by event, so please refer to the regular Member email communications for further information. Reservations are essential, and diners will be seated at tables of 10. 

    • Telephone: 0508 MEMBER (0508 636 237) weekdays between 9am and 5pm
    • Or log on to Memberlink to make your bookings online

    You will be asked to pay the set dining price in advance, so have your credit card details ready. Members will be responsible for paying on the day for any beverages they order. These event day purchases can be made with credit card, eftpos or cash.

    Priority booking rights

    Priority booking rights for concerts and other non-scheduled events are made available at the discretion of the event promoter. Details of any priority booking offer will be advised in advance, in most circumstances via email, along with any restrictions on the number of tickets that may be purchased.

    To book, call 0508 MEMBER (0508 636 237) and give your membership number and name.

    Bookings at the Basin Reserve

    For 360 Reserve Members Only

    360 Reserve members are entitled to attend all test and domestic cricket matches held at the Basin Reserve on presentation of their valid membership cards. Members may also sit in the R A Vance Stand and access the Long Room on presentation of their membership cards.

    Entry to the Long Room is not guaranteed and is dependent on space being available.

    Lending membership cards

    Members may lend their membership card and associated benefits to others for an event. A disabled Member who lends their membership to a non-disabled person, or vice versa, must let the Membership Manager know at least three days before the event so that suitable seating can be arranged.

    Sarah Barker, Membership Manager
    Telephone: 04 470 0416
    Email: members@westpacstadium.co.nz 

    Members are also required to ensure anyone who temporarily uses their membership rights and privileges is informed of the dress code and behaviour requirements.

    Booking an annual event day car park

    Members may purchase an annual event day car park at the Stadium at a cost of $350 incl. GST (subject to change). All spaces in the mezzanine and public car parks are unassigned and are available on a first come first served basis, although the number of passes issued will not exceed the number of spaces in either car park. To book, please contact Stadium Reception (04 473 3881) or send us an email

    Casual event car parks

    Members may pre-purchase car parks for sporting events at a discounted price of $27. The pass can be mailed (if purchased at least 7 working days before the event) or may be collected from the Stadium Trust offices during normal business hours up until the day before the event. To book, please contact Stadium Reception (04 473 3881) or email carparks@westpacstadium.co.nz.

    Changing reserved seats

    For 360 Reserve Members Only

    There is scope for members to change seats. Please contact the Stadium Membership Manager.

    Selling a membership

    Memberships can be sold, inherited and otherwise transferred to new owners. Any decision to transfer a membership is one for the owner.

    A Member wishing to transfer a membership must first notify the Membership Manager in writing. The Membership Transfer Notice must be completed by both the transferor and the transferee before assignment of the membership can take place. There is a cost to issue new membership cards.  The Member must deliver their original membership cards to the Membership Manager before the transfer request is accepted.

    Members may lend their membership card and associated benefits to others for an event. A disabled Member who lends their membership to a non-disabled person, or vice versa, must let the Membership Manager know at least three days before the event so that suitable seating can be arranged.

    Children in the members lounges

    For most events, children under four years are admitted free into the Stadium and members lounges if they sit on the accompanying adult's lap. Children aged 4 to 16 must wear a valid membership card or lounge pass accreditation. All children under 16 must be supervised by an accompanying adult and should not be allowed to disturb members' enjoyment of their facilities.

    Reciprocal rights to other venues

    For 360 Reserve Members Only

    360 Reserve members have the option to access member areas and purchase event packages for Eden Park (Auckland), Forsyth Barr Stadium (Dunedin), ANZ Stadium (Sydney) and The Gabba (Brisbane) throughout the year. We have also secured rights to purchase hospitality packages at the Wellington Racing Club (Trentham).

    Please read this information on how to book reciprocal tickets and packages at:

    Behaviour in the members club

    Members are required to abide by the Stadium Conditions of Entry and maintain a standard of behaviour that reflects well on the Members Club, and to respect others' enjoyment of events. 

    Please remember that it is the member's responsibility to ensure that his/her guest/s are aware of the lounge dress code and behaviour standards. Please also remember that guests require their own event ticket for entry to the Stadium.

    Members who behave offensively will not be admitted, or will be required to leave if they are in the Stadium. Members who are concerned about the behaviour of others should advise a Stadium staff member and if necessary, request assistance. A discreet way to advise security is by using our text number 5454.

    Food & Beverages

    • Delaware North (the Stadium caterer) has sole rights to supply food and beverages in the Members Club areas.
    • Any drinks taken outside the lounges must be in plastic glasses, as no glass or cans are allowed in the bowl.
    • Plated meals and cutlery are permitted to be taken from one Member lounge to another providing the member does not take them outside into the bowl or other public areas outside of the member facilities.

    Dress code in the Members Club

    Dress Standards

    There is an expected standard of dress which applies to all members and their guests when in the Member Lounges. The minimum standard is tidy casual. 

    Please avoid the following: 

    • Ripped, frayed or torn clothing.
    • Jandals/flip-flops, slippers, UGG boots, gumboots or bare feet.
    • “Stubbie” style shorts or sports shorts.
    • Swim or beachwear, including board shorts.
    • Tracksuits or work overalls.
    • Peaked caps or beanies.
    • For men, sleeveless singlets or tank tops.
    • For women, revealing tops or inappropriate length shorts, skirts or dresses.

    Please note: Sandals, which have straps that secure at the ankle, are acceptable. 

    All clothing must be tidy and presentable. Members and their guests will be denied entry to the Member Lounges if they do not meet these requirements.